Terms of Service

1. Who we are

Dreamgineer® is ideation and prioritisation software developed and owned by It Just So Happens Ltd, a company registered in England and Wales under number 13127686.

2. What you are getting

• Access to Dreamgineer® to capture, score, and organise ideas using our proprietary scoring approach
• Software as a Service with clearly defined tiered plans
• Support and updates based on your selected plan
• Business verification to ensure your selected plan matches your business size

3. Business use only

Dreamgineer® is provided for business and professional use. You confirm that you are acting for business purposes and are at least 18 years old.

4. Fair use and account integrity

• We verify each subscriber based on business type and size. If the selected package is not appropriate, we will offer a grace period to upgrade to the correct plan. Declining will result in termination without refund.
• Login credentials are for named users only. Sharing details is prohibited. Suspicious activity, including conflicting IP use, may trigger an automatic block or suspension.
• You must not attempt to access the service by any automated or unauthorised means, probe or test the security of the service, or reverse engineer any part of it.

5. Acceptable use and prohibited conduct

You agree not to misuse the service. Prohibited uses include but are not limited to:

• Uploading or sharing unlawful, harmful, infringing, or offensive content
• Attempting to disrupt or overload the service
• Using the platform to harass or mislead others
• Violating the rights of third parties, including intellectual property rights

We reserve the right to suspend or terminate access if these rules are breached.

6. Payment and plans

• Subscriptions are processed via Stripe and billed monthly or annually.
• Prices are listed in GBP unless otherwise stated and are exclusive of any applicable taxes.
• All payments are non-refundable, including for partial months or unused time, except where required by law.
• Subscriptions are billed upfront. Each billing period renews automatically at the end of the current term, and payment for the next term will be taken in advance unless you cancel before renewal.
• Failed payments will result in paused access until resolved.

7. Intellectual property

• Dreamgineer® and all associated logic, interface, and scoring methods are the intellectual property of It Just So Happens Ltd.
• Dreamgineer® is a registered trademark in the United Kingdom (UK Trade Mark No. UK00004195329, effective from 25 July 2025). Any unauthorised use is prohibited.
• You retain ownership of the content and ideas you submit. You grant us a limited license to host and process that content only as necessary to provide the service.

8. Data and privacy

We handle personal data in line with applicable law and our Privacy Policy. If you require a Data Processing Agreement for business use, contact us and we will provide one.

9. Availability and access

We target 99 percent uptime. Scheduled maintenance or unexpected downtime may occur. We will communicate service incidents where possible. We may modify, suspend, or discontinue features to maintain security, performance, or compliance.

10. Third-party services

The service may rely on or integrate with third-party tools. We are not responsible for third-party terms, policies, or availability. Your use of third-party services is at your discretion and subject to their terms.

11. Liability disclaimer

Dreamgineer® provides a structured scoring system based on user inputs for impact, effort, and business objectives. Scores and outputs are suggestions only and do not constitute business, financial, or strategic advice.

You are solely responsible for decisions you make. We accept no liability for the success, failure, or outcome of actions you take as a result of using Dreamgineer®. Results will vary with the accuracy and relevance of your inputs.

12. Disclaimer of warranties

The service is provided “as is” and “as available”. We make no warranties or guarantees that it will be uninterrupted, error-free, secure, or fit for your particular purpose. All implied warranties are excluded to the fullest extent permitted by law.

13. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these Terms or your use of Dreamgineer® is limited to the amount you paid us for the service in the twelve (12) months preceding the claim.

We are not liable for indirect, incidental, or consequential losses, including lost profits, revenue, goodwill, or data.

14. Export on termination

On request and where technically feasible, we will provide a machine-readable export of your content that is held in your account. We may delete data after account closure in line with our retention policy.

15. Changes to these terms

We may update these terms from time to time. Material changes will be notified by email. Continued use after changes take effect means you accept the updated terms.

16. Law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.

17. Cancellations and termination

• You may cancel at any time by emailing dreamgineer@itjustsohappens.agency or via any in-product cancellation flow that is available.
• Access remains valid until the end of your current billing cycle.
• No refunds are issued for early termination.
• We may suspend or terminate your access if you breach these Terms, fail to pay, or create a security or legal risk.

18. Support and contact

For all communications relating to Dreamgineer®, including billing and support, contact: dreamgineer@itjustsohappens.agency